We are looking for enthusiastic individuals to join our team as Level 1 IT Technicians!

This is an “In Person” job, those seeking hybrid or remote only positions need not apply. The best application for this position is in person.

Apply by uploading a Resume – see at bottom of post

Why Join Us?

A welcoming, relaxed work environment

A fantastic team of supportive colleagues

Plenty of opportunities for future career advancement

Some say it is the best job they have ever had!

Position Overview:
As a Level 1 IT Technician, you will be the first line of support for our IT needs. This entry-level position is perfect for those starting their IT careers. You will handle basic troubleshooting and support tasks, providing assistance to users and escalating issues to higher-level technicians when necessary.

Key Responsibilities:

• Hardware and Software Support: Provide support for company equipment, including laptops and mobile devices.
• IT Help Desk: Offer general assistance and support.
• Active Directory & Microsoft Exchange Management: Handle user accounts, security groups, mailboxes, distribution lists, and limited server troubleshooting.
• Backup & Restoration: Perform system and data backups and restorations.
• System Maintenance: Conduct scheduled maintenance and offer occasional on-call support.
• Software Updates: Evaluate, test, and deploy crucial software and security updates.
• Workstation Management: Set up and dismantle workstations.
• Security: Manage malware, viruses, and other security threats.
• Network Support: Troubleshoot wired and wireless network issues.
• VPN Support: Assist with remote VPN connectivity.
• IT Training: Create and deliver support training materials for internal and external users.
• Proprietary Software Support: Provide production support for tablet-based proprietary software.
• Document Management: Create and manipulate documents using Microsoft and Adobe software.

Additional Duties:

• Office maintenance as needed
• Technical field operations
• General office operations

What We Look For:

• Excellent communication and collaboration skills
• Positive attitude and strong work ethic
• Flexibility and adaptability
• Good time management and organizational skills
• Willingness to work well with customers and co-workers
• Reliable transportation

No prior work experience is required, but a willingness to learn is essential!

Join us and be part of an exciting journey!

Upload your Resume to apply thats all no long drawn out application process.

Whats next?

We will follow with a intial interview, you must show up in person at the time you commit to!

You will be expected to show up to two interviews to be considered a valid canidate for this job.

We look forward to meeting you!

Call us at 330-680-6002 for any questions!